Perran Sands Haven Holiday Park, Perranporth

Frequently asked questions

Family holidays in Cornwall

Covid-19 Update

The safety of our guests, owners and employees is of upmost importance to us and we would like to reassure our guests that we have a strict cleaning protocol in place between bookings.

Cleaning Protocol

Each caravan holiday home is thoroughly cleaned and disinfected between bookings and cleaners adhere to guidelines provided by the self catering industry to enable all providers to operate safely. Throughout your holiday home, all surfaces, including light switches, door handles, kitchen surfaces, and bathroom surfaces are disinfected so that they are safe to touch.

Should you have any questions or concerns, please do not hesitate to contact Sarah or Paul.

What is our COVID-19 refund/cancellation policy?

COVID19 – Full cash refunds will only be offered in the event the holiday park is closed resulting in us not being able to provide you with your holiday accommodation and not in the event of the holiday park facilities being not fully available. In the event of localised restrictions preventing, you from travelling we would move your booking to a later date, subject to availability.

We have a Saturday changeover day & provide holidays of either 7 or 14 nights. If you’d like to stay for 21 nights, please contact us to discuss. We do not provide for part weeks.

Our check-in time is 3.00 pm and our check-out time is 10.00 am. All our caravans have key safes containing the key.

You will need to bring your own duvet covers, pillowcases and sheets unless the caravan states bed linen included. You should also bring your own towels & tea towels.

Facility/service
Company/provider
Contact
Chemist

Boots

boots.com or 01872 573196

Dentist

Perranporth Surgery

perranporthsurgery.co.uk or 01872 572255 NHS (non-emergency) – 111

Hospital 

Royal Cornwall Hospital

royalcornwall.nhs.uk or 01872 250000

Local bus

Please ask at Reception

Petrol station

Texaco

TR6 0BX

Taxi

Droskyn Taxi

01872 838393

Train station

Truro railway station

TR1 3HH – nationalrail.co.uk or 08457 484950 

Vet

Perranporth Veterinary Clinic

stclementvets.co.uk or 01872 572572 

Wheelchair hire

HSC Mobility

hsc-mobility.co.uk or 01736 755927

Free WIFI is available in the main complex area only.

There are beach access points in the park. Please take care as the access to the beach is via a steep pathway. You can also walk from the park along the coast path into Perranporth.

Perranporth and the park are particularly dog friendly. The beach is also dog friendly, however during the months of July and August, you must keep your dog on a lead between the hours of 10am & 5pm.

The park opens on the 22nd March and closes on 31st October.

To secure a booking today we ask for a 25% deposit.

We can provide both free of charge subject to availability.